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Lansweeper doesn't recognizes Office 2010 Home and Business edition correctly
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abachmann
#1 Posted : Tuesday, September 27, 2011 11:50:50 AM
Rank: Freeware user

Groups: Member
Posts: 3
I'm using Lansweeper 4.1.0.132. It identifies my "Microsoft Office 2010 Home and Business" as "Microsoft Office Professional 2010".

Is there anything I can do about it?
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Lansweeper
#2 Posted : Tuesday, September 27, 2011 12:00:36 PM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
The scanned software name should be the same as what you see in Programs and Features. Could you post a screenshot of what the software package looks like in your Programs and Features and then how it is scanned by Lansweeper.

(Click "Attach files to this post" and you will be prompted to add attachments when submitting your post.)
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abachmann
#3 Posted : Tuesday, September 27, 2011 12:16:20 PM
Rank: Freeware user

Groups: Member
Posts: 3
Here are the screenshots.
abachmann attached the following image(s):
software.png
report.png
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SoFloIT
#4 Posted : Tuesday, September 27, 2011 12:20:54 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 3
Mine show correctly as Home and Business on each machine.

Edit: I see your screenshot is from the Licensing keys. Yes, mine show as Professional in Keys, but correctly in Software.
SoFloIT attached the following image(s):
MS2010H&B.PNG
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Lansweeper
#5 Posted : Tuesday, September 27, 2011 2:02:13 PM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
Scanned software information and scanned product keys are separate from one another. They are retrieved from different places in the registry.

If Lansweeper is returning a key for "Microsoft Office Professional 2010", that means that this is how the product key was entered in the registry by the software manufacturer. Microsoft must not have assigned correct names to all Office keys. There is no way around this unfortunately.
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abachmann
#6 Posted : Tuesday, September 27, 2011 3:17:10 PM
Rank: Freeware user

Groups: Member
Posts: 3
Ok, thanks for the answer.
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