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New devices with lsagent not seen on Lansweeper server - 12 New laptops with lsagent installed are sending scans, but are still not seen in Lansweeper on our

Posted: Friday, September 18, 2020 12:22:12 AM(UTC)
Melodymaker145

Melodymaker145

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We are having troubles with scanning new devices into Lansweeper through lsagent. We have been using lsagent with success on other devices for a while.

We are configuring 12 new laptops that will need to be scanable through lsagent. These are new Dell Vostro 3490 machines running Widows 10 Pro. We have installed lsagent on all 12 machines, and after a couple days of them being online through a public wireless network they have still not been picked up by our Lansweeper server. We have updated to the latest Lansweeper version, which included the latest Lansweeper scanning server: 8.0.130.137.

I will attempt to attach a logfile from one of the machines, which constantly shows scan sent. Thanks in advance for your help.
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lsagentlog.txt (3kb) downloaded 7 time(s).

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