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plangham
Engaged Sweeper
Hi, I am sure this has been answered before but I cant find it.

I need a report that shows and counts all helpdesk tickets regardless of status that have been raised against a user?

Example:

John Smith: Total of XX tickets raised

LIST OF ALL TICKETS JOHN HAS RAISED OR HAVE BEEN RAISED ON JOHN

In Lansweeper when you search for a user it already have this information as part of their profile showing how many tickets they have raised, when they were created, the ID, the subject , Type and state.

Any help much appreciated.
2 REPLIES 2
dr_sah
Engaged Sweeper II
I need it too.
StephanieCDA
Engaged Sweeper III
I requested something similar: https://www.lansweeper.com/forum/yaf_postst16891_Helpdesk--Count-tickets-by-user.aspx#post56712