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Satisfaction Questionnaire after ticket close - Add in helpdesk

Posted: Wednesday, October 25, 2017 8:23:33 AM(UTC)
hysthos

hysthos

Member Original PosterPosts: 8
3
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HI, (sorry for my por english)

It would be great if we can send e-mail or in ticket automatically a Satisfaction Questionnaire after ticket is closed for now if we need to change something or be better and have feedback from user.

Thx.
Esben.D
#1Esben.D Member Administration Posts: 1,982  
posted: 10/25/2017 1:59:31 PM(UTC)
This feature has been requested by other users before and is already on our customer wish list. I've added your topic to the list of users and topics requesting this feature.

Also, don't worry about your English. It's pretty good!
mouaad
#2mouaad Member Posts: 13  
posted: 11/26/2020 4:31:44 PM(UTC)
3 years later nothing implemented yet :-(

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