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What is your top priority feature for the next lansweeper release.
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Lansweeper
#1 Posted : Sunday, March 15, 2009 8:50:03 PM

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Please make a priority list like this:

1) Event viewer summary
2) Report and alert E-mailing
3) Helpdesk
4) ...
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ifm
#2 Posted : Tuesday, March 17, 2009 7:23:50 PM

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Location: Sweden
1. Merge Software 1.0 + Software 1.01 + Software 1.12 into Software 1.x
2. Per computer license management to make license management more easy.
3. Custom software license packages that can include other software. Ex. Adobe Creative Suite may include Acrobat, Photoshop & Illustrator
4. Easy to use report creator wizard for people like me with no SQL knowledge
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dhubbell
#3 Posted : Wednesday, March 25, 2009 4:02:36 PM

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Location: Gobles, MI
1. Print or print to pdf functionality from reports.
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BeatleUy
#4 Posted : Wednesday, March 25, 2009 8:47:38 PM

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Location: Montevideo, Uruguay
ifm wrote:
1. Merge Software 1.0 + Software 1.01 + Software 1.12 into Software 1.x

I disagree with this petition. The software version helps me to identify where there could be security issues related to not updated software (i.e. Adobe Acrobat Reader 8.1.3 is vulnerable while 8.1.4 isn't).

- I would like to have NIC speed info (I know you could get this by using WMI).
- PDF export as well as Excel, CSV or TSV export.
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Lansweeper
#5 Posted : Wednesday, March 25, 2009 8:51:12 PM

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BeatleUy wrote:
ifm wrote:
1. Merge Software 1.0 + Software 1.01 + Software 1.12 into Software 1.x

I disagree with this petition. The software version helps me to identify where there could be security issues related to not updated software (i.e. Adobe Acrobat Reader 8.1.3 is vulnerable while 8.1.4 isn't).


What we are thinking of is License grouping. (just for licensing)

Group 1: Adobe acrobat : 100 licenses
Contains: Adobe Acrobat Reader 8.1.3 and 8.1.4
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mbonal
#6 Posted : Wednesday, March 25, 2009 8:56:31 PM

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Location: S
1. Help Desk
2. Help Desk
3. Help Desk
4. Network/Server Monitor---- agentless
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Lansweeper
#7 Posted : Wednesday, March 25, 2009 9:00:26 PM

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mbonal wrote:
1. Help Desk
2. Help Desk
3. Help Desk


We have already several plans for an integrated helpdesk but haven't defined the complete scope yet (this can go from simple to very complex)
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mbonal
#8 Posted : Wednesday, March 25, 2009 11:04:45 PM

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Why not start with a simple one and then add featuresets as you go?
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taeratrin
#9 Posted : Thursday, March 26, 2009 1:36:11 PM

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1) WMI methods. Install/uninstall MSI, start/stop services, create/kill processes, etc. I know this can be handled through scripting, but having it built-in would save alot of time.

2) Ability to select multiple computers to run an action against.

3) SNMP functionality. Being able to see what network printers are low on toner or have other errors is a must. Viewing the status of various routers would be handy, as well.

4) Custom run-once reports built into the webpage.

5) Role-based access. Some people we want to be able to look at the information, but not run actions.

6) Software deployment. This would really just be a combination of 1 and 2, but on a larger scope.

I'm leaving helpdesk off my list because we already pay for a decent one, and our office has been using it for too long to switch to something else.
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Lansweeper
#10 Posted : Thursday, March 26, 2009 8:19:38 PM

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taeratrin wrote:
I'm leaving helpdesk off my list because we already pay for a decent one, and our office has been using it for too long to switch to something else.

Which helpdesk package are you using (and what are it's advantages)
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taeratrin
#11 Posted : Thursday, March 26, 2009 10:25:23 PM

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HelpStar. Users can send requests via e-mail or through a web interface. Multiple 'buckets' can be setup, and business rules assigned for automagically sorting new calls into buckets based on content/user/etc. It has a built-in asset discovery, but it's somewhat limited (LS does a better job here). Also has project management and purchasing orders. There's a Knowledge Management section where you can place solutions to common problems. And, of course, reporting functions for it all.

When you mentioned defining the scope of your helpdesk earlier, this would fall on the 'very complex' side of things. The only two problems I have with it are the asset discovery and the fact that there's no management tools (actions) built-in.
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Mecanova
#12 Posted : Monday, March 30, 2009 7:41:23 PM

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Location: Finland
1. OU-based license reporting (how many licenses per software per OU)
2. Better file-scanning feature (wildcards, global variables to be added)
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hawk
#13 Posted : Thursday, April 02, 2009 10:53:23 PM
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Posts: 6
Location: Brazil
A very good thing would be:


Hardware change detection/alert/history.

Best regards!
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sticky
#14 Posted : Friday, April 03, 2009 12:08:09 AM

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Posts: 31
Location: New Zealand
Off the top of my head (based on what I'm currently struggling with!)

1. The option to provide parameters to reports (e.g. a report to display hosts missing a patch could take the KB number as a parameter). I think similar to taeratrin's 4) option.
2. Option to export reports to csv/tsv/xml/pdf/excel. Currently I copy the html, paste into excel and then clean it up
3. Automatic device status updates (e.g. devices that haven't been able to resolve for say a week automatically get changed to 'non active'
4. Option on reports to only include devices of a certain state (e.g. active, non-active etc). Could be a standard parameter across all reports.
5. Options to auto-archive/purge old data (e.g. non-active device not updated > 6 months)
6. Access permissions, e.g. Admin/editor/read-only (taeratrin 5).

Will edit this post as more things will no doubt come to mind :-).

Michael
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Lansweeper
#15 Posted : Friday, April 03, 2009 10:59:05 AM

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You can do (2) with the report builder.
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