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Uninstalled software still listed

Posted: Friday, November 27, 2020 9:19:19 AM(UTC)
Dennis Gewillig

Dennis Gewillig

Member Original PosterPosts: 3
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As test I installed Dropbox on my laptop and Lansweeper correctly detects it.
I then uninstalled Dropbox, but Lansweeper hasn’t removed it yet from my software list.

The scan time is set to 3 hours and I already did a manual scan of that asset.

The SW is not present anymore in the Programs and features list.

Do I need to be more patient, or is there something wrong ?
Brandon
#1Brandon Member Posts: 77  
posted: 11/30/2020 6:27:20 PM(UTC)
Under the scanning menu click on the scanned item interval. Look for software and look at the number in the refresh coloum. That is the number of days that the installed software will be refreshed. So if a 3 is there it will refresh the software installed every 3 days. You can enter a 0 and it will be refreshed every scan. Hope this helps.
Dennis Gewillig
#2Dennis Gewillig Member Original PosterPosts: 3  
posted: 12/3/2020 11:23:34 AM(UTC)
Originally Posted by: Brandon Go to Quoted Post
Under the scanning menu click on the scanned item interval. Look for software and look at the number in the refresh coloum. That is the number of days that the installed software will be refreshed. So if a 3 is there it will refresh the software installed every 3 days. You can enter a 0 and it will be refreshed every scan. Hope this helps.


Thx, this was indeed the setting to change.

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