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Techno
Engaged Sweeper II
HI!

i don't seem to be able to search ticket by their ticket number. Even if i know the ticket number and search it, i got no results (nothing to display). Could you tell me if it's possible to search by ticket number and if so, how to do it?


Bests,
6 REPLIES 6
chogan201
Engaged Sweeper III
Use the little Go to Ticket button that is just to the right of New Ticket button.
Techno
Engaged Sweeper II
Chris H wrote:
Use the little Go to Ticket button that is just to the right of New Ticket button.


Thank you very much, i didn't know this button even exist:)
brandon_jones
Champion Sweeper III
Not sure then. You may be better of putting in a ticket with Lansweeper support.
Brandon wrote:
Not sure then. You may be better of putting in a ticket with Lansweeper support.


Thank you Brandon
brandon_jones
Champion Sweeper III
Try searching for # then the ticket number. This is what I use and it works with no issue.
Brandon wrote:
Try searching for # then the ticket number. This is what I use and it works with no issue.


Thank you, but i still got the same error (nothing to display)