E-Mail IMAP Service is showing Incomming Mail Error

[j_weiss]

Hey there!
The Lansweeper mail configuration is showing "Incomming Mail Error. Connection Error." All the cofigurations are correct (Username, SSL/TLLS etc)
After cofiguring the mail account in Lansweeper it first works for a few minutes but then turns into the above shown error notification. I also tried to use POP3 but there is no change in system behaviour.
Thanks for your ideas.

[NicholeKaligian]

It's possible that the mailserver is disconnecting you after some time, or because of the large number of logins made by the Lansweeper service. You may be able to find more specific errors in your mail server's logs. You could try using a dummy gmail account to see if it also occurs there