Notification

Icon
Error

Remote screenshot error on 2008 R2 server

Posted: Monday, February 27, 2012 7:16:51 PM(UTC)
ifm

ifm

Member Premium Users Posts: 105
0
Like
When I try to use Lansweeper Remote screenshot (4.0.0.89) on a Windows 2008 R2 Standard x64 server I get this error:

==============================================
Error
==============================================
(X) A device attached to the system is not functioning, check the file association of .jpg files.
==============================================

.jpg files are associated with "Photo Gallery Viewer"
Screenshot works fine on Windows 7 x64.

Any thoughts on how to fix this?
Lansweeper
#-29Lansweeper Member Administration  
posted: 2/28/2012 5:30:02 PM(UTC)
Could you try associating .jpg files with some other program, Internet Explorer for instance. Right-click on a .jpg file on the server and choose Open With/Choose Default Program. Select a program and check “Always use the selected program to open this kind of file”. Then click OK.
ifm
#-28ifm Member Premium Users  
posted: 2/28/2012 6:04:35 PM(UTC)
Hmm, it seems like "Photo Gallery Viewer" is the default viewer on 2008 R2 server, but the application is not installed!

I set the association to Internet Explorer, and now it "works".
Thank you!
Lansweeper
#-27Lansweeper Member Administration  
posted: 2/28/2012 6:06:39 PM(UTC)
ifm wrote:
Hmm, it seems like "Photo Gallery Viewer" is the default viewer on 2008 R2 server, but the application is not installed!

A few other customers have reported this issue, which seems to be specific to this particular operating system.

Top Rated

1 Lansweeper Lansweeper 5.2 (recent update)
by  MikeInLa  
Go to last post Go to first unread
Last post: 11/26/2014 9:57:29 AM(UTC)
2 Lansweeper Deployment monitor
by  DaveinJP  
Go to last post Go to first unread
Last post: 1/17/2015 12:27:22 PM(UTC)
3 Lansweeper Deployment Organization
by  Niley  
Go to last post Go to first unread
Last post: 1/15/2015 3:19:39 PM(UTC)
5 Lansweeper Custom Deployment Retry Time
by  jlorsung  
Go to last post Go to first unread
Last post: 2/27/2015 10:40:49 AM(UTC)
6 Lansweeper Approve software only for certain PCs or Users
by  sarmo  
Go to last post Go to first unread
Last post: 11/13/2014 4:09:33 PM(UTC)
7 Lansweeper Unused Serial Keys?
by  doodguy  
Go to last post Go to first unread
Last post: 2/6/2015 6:49:49 PM(UTC)
8 Lansweeper Post here about your lansweeper setup.
by  Lansweeper  
Go to last post Go to first unread
Last post: 2/24/2015 5:19:54 AM(UTC)

Active Discussions

Lansweeper Exclude PC by Name from Report
by  WhatTheFrenchToast   Go to last post Go to first unread
Last post: Today at 7:38:38 PM(UTC)
Lansweeper NTFS Permissions report
by  Daniel.B  
Go to last post Go to first unread
Last post: Today at 6:49:54 PM(UTC)
Lansweeper Multi QR Code
by  sullivane   Go to last post Go to first unread
Last post: Today at 5:40:59 PM(UTC)
Lansweeper Move procedure missing something in new version
by  chada  
Go to last post Go to first unread
Last post: Today at 5:24:06 PM(UTC)
Lansweeper Devices not showing up anywhere
by  Daniel.B   Go to last post Go to first unread
Last post: Today at 4:36:01 PM(UTC)
Lansweeper Run asset action on more than one
by  sullivane  
Go to last post Go to first unread
Last post: Today at 4:25:24 PM(UTC)
Lansweeper Computer scan : access denied with admin account on Samba
by  couak   Go to last post Go to first unread
Last post: Today at 3:34:11 PM(UTC)
Lansweeper Offline switches
by  ifm  
Go to last post Go to first unread
Last post: Today at 10:04:03 AM(UTC)