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Trigger Scan fails...
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aparker.dfwhc
#1 Posted : Friday, August 13, 2010 4:55:38 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 6
I just upgraded to version 4.0.0.27 Premium. Everything seems fine, and the system is actively scanning all the computers.

However, when I try to manually scan a computer, it says it fails. This is the command I'm running:

lstrigger.exe servername computername domain


And when I run that (even from the server itself, it returns:




C:\Lansweeper>lstrigger.exe server computer domain
Lansweeper trigger client
Connecting...
Failed
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Lansweeper
#2 Posted : Monday, August 16, 2010 9:51:38 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 9,982
This could be:

1) your service is not running
2) The service is running on a non-default port
3) Firewall is blocking access
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aparker.dfwhc
#3 Posted : Tuesday, August 17, 2010 4:11:26 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 6
what service is not running? Everything on the lansweeper server is running fine, and it's doing the active scans fine.

The firewall on the server is not turned on, and I'm running it against a PC that the firewall is off also.
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Lansweeper
#4 Posted : Tuesday, August 17, 2010 8:29:19 PM

Rank: Administration

Groups: Administration, Premium Users
Posts: 9,982
Could you please try the following:
Stop the service
Delete errorlog.txt file
Restart the service
If the problem persists upload the new errorlog.txt file.
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aparker.dfwhc
#5 Posted : Wednesday, August 18, 2010 2:29:43 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 6
That did it!! Thanks!
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