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Enterprise edition of VNC
clarkkent
#1 Posted : Thursday, June 24, 2010 4:50:48 PM

Rank: Premium user

Groups: Premium Users
Posts: 20
I am using the enterprise edition of VNC and would like to use it from LAN Sweeper. I put in the file path of C:\Program Files\RealVNC\VNC4\vncviewer.exe. which is where the program is installed. The command line is as follows:
c:\program files\RealVNC\VNC4\vncviewer.exe {computer}

When I click VNC from the Lan Sweeper interface I get an "Error: File not found" dialog box even though the file exists at that location.

Any help would be greatly appreciated.
Lansweeper
#2 Posted : Thursday, June 24, 2010 7:16:05 PM

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Posts: 10,369
Did you place quotes around "c:\program files\RealVNC\VNC4\vncviewer.exe"
clarkkent
#3 Posted : Friday, June 25, 2010 8:05:38 PM

Rank: Premium user

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Posts: 20
I have tried with and without quotes. I have attached a screen print showing it.

clarkkent attached the following image(s):
lansweepererror.jpg
Lansweeper
#4 Posted : Saturday, June 26, 2010 10:07:13 AM

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Posts: 10,369
You are sure that this file exists on the computer where you use the webbrowser?
(not on the server)
clarkkent
#5 Posted : Monday, June 28, 2010 6:17:40 PM

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Posts: 20
Here is a screen shot of the server and the VNC Viewer
clarkkent attached the following image(s):
lansweepervnc.jpg
Lansweeper
#6 Posted : Monday, June 28, 2010 7:29:30 PM

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Posts: 10,369
Lansweeper wrote:
You are sure that this file exists on the computer where you use the webbrowser?
(not on the server)

I'm not sure you understand the question.
Is vnc installed on the computer where you browse to the lansweeper site.
clarkkent
#7 Posted : Monday, June 28, 2010 11:25:43 PM

Rank: Premium user

Groups: Premium Users
Posts: 20
Attached is a screenshot from the computer I use to connect to Lansweeper

clarkkent attached the following image(s):
LansweeperComputer.jpg
Lansweeper
#8 Posted : Tuesday, June 29, 2010 9:08:29 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,369
Please upload or mail:
-screenshot of the webpage with the actions opened on your computer hovered over the vnc action.
-Your windows explorer open on your computer with the path to the vnc file.
clarkkent
#9 Posted : Tuesday, June 29, 2010 3:34:33 PM

Rank: Premium user

Groups: Premium Users
Posts: 20
It took a little while for the light to come on but observing the path made me remember that I am running 64 bit Windows 7. I have included a screen shot should other encounter this issue. Thanks for pointing me in the right direction. I am also coming up for renewal on the 10th of July. What steps do I need to take renew my license? Thanks again.


clarkkent attached the following image(s):
VNC64bit.jpg
Lansweeper
#10 Posted : Tuesday, June 29, 2010 8:02:10 PM

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Posts: 10,369
I suggest copying vncviewer.exe to a shared folder so everyone could access it.
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