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2008 R2 Lansweeper Service
davis226
#16 Posted : Monday, March 08, 2010 9:55:40 PM

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Ok....to test I used a physical server instead of VMWare this time. I installed 2008 R2, installed all current updates, and then installed the IIS web server role. I did not selected any specific options for IIS, I just let windows pick the default requirements.

I then installed the newest LS Beta (using ext sql, using IIS for wepage on port 80......The install appeared to work Ok, but the webpage would not launch afterwards. I tried to open the services.cpl but got the MMC error. Upon reboot, got the RPC errors.

I have not tried to configure WSUS at all the box.......
Lansweeper
#17 Posted : Monday, March 08, 2010 9:58:38 PM

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davis226 wrote:
Ok....to test I used a physical server instead of VMWare this time. I installed 2008 R2, installed all current updates, and then installed the IIS web server role. I did not selected any specific options for IIS, I just let windows pick the default requirements.

I then installed the newest LS Beta (using ext sql, using IIS for wepage on port 80......The install appeared to work Ok, but the webpage would not launch afterwards. I tried to open the services.cpl but got the MMC error. Upon reboot, got the RPC errors.

I have not tried to configure WSUS at all the box.......

Is there a way we could remote control the machine?
mail us at lansweeper@hemoco.com
googoo
#18 Posted : Monday, March 08, 2010 10:06:34 PM

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we also rebuilt our server (still virtual) and installed only windows defaults for IIS. again, we are using LS ver3.52, not the beta. I guess I should start a new thread out from the BETA, but since errors are so similar....

Our LS install "failed" with this error:

(from http://www.lansweeper.co...Install-Error-Help.aspx)

---
Operation Failed with 0x8007000B
An attempt was made to load a program with an incorrect format.

This error occurs during:

Running Postinstall tasks...
Configuring IIS x64 to allow win32 apps...

Running latest Lansweeper d/l. Box is MS Server 2008 R2 x64 with IIS 7.
---

I uninstalled and then went back and added ASP.net, then reinstalled--no errors this time. Everything looked great for about 30 minutes, then server became unresponsive and rebooted on its own. RPC failures in event log, but was able to logon and uninstall lansweeper. I didn't check particular mmc consoles (such as 'services'), but i could run mmc.exe without issue.
Lansweeper
#19 Posted : Monday, March 08, 2010 10:27:59 PM

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Anything in the lansweeper errorlog.txt or in the eventviewer about lansweeperservice.exe

We had a "possibly" similar problem : http://www.lansweeper.co...tops-unexpectantly.aspx

Which was solved in the latest update (not in the current download)
googoo
#20 Posted : Monday, March 08, 2010 10:36:45 PM

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Our server shows nothing in eventvwr regarding LS, other than the service starting. Sorry, when we uninstalled LS, the error log went with it...
Lansweeper
#21 Posted : Tuesday, June 01, 2010 8:50:46 AM

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The problem can be fixed by applying these patches:

Error message on a blue screen on a computer that is running Windows 7 or Windows Server 2008 R2: "STOP: 0x0000000A"
http://support.microsoft.com/kb/979444

A memory leak issue occurs in the Windows Management Instrumentation service on a computer that is running Windows Server 2008 R2 or Windows 7
http://support.microsoft.com/kb/977357/en-us

The "Win32_Service" WMI class leaks memory in Windows Server 2008 R2 and in Windows 7
http://support.microsoft.com/kb/981314/en-us

After you enable large pages for a process in Windows 7 or in Windows Server 2008 R2, the process stops responding intermittently
http://support.microsoft.com/kb/975992
googoo
#22 Posted : Friday, June 04, 2010 8:27:33 PM

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We installed the above 4 patches on our virtual Win2k8 R2 server, then installed the Lansweeper service/website (we are using the same server that was having the issues earlier in this topic). So far, everything appears to be working normally--no MMC issues or errors of any kind.
davis226
#23 Posted : Friday, June 04, 2010 10:02:20 PM

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After installing the patches, I still have the same problem. I will try a fresh install of the OS and try again.....
googoo
#24 Posted : Thursday, June 10, 2010 8:10:33 PM

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Still may not be addressed for us either. LS ran for about a week with no known issues, but server became unresponsive today. Nothing unusual in the lansweeper error log, but in Windows system log, the RPC endpoint mapper service terminated unexpectedly. Of course, this was immediately followed by another event stating the RPC service also terminated. These are similar to issues mentioned earlier in this post. Upon reboot, things appear to be working again.
googoo
#25 Posted : Thursday, June 10, 2010 9:14:02 PM

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upon further investigation....LS moved to virtual server on 6/4 (Friday afternoon). Server automatically rebooted (because of RPC failure) once each on 6/7, 6/8, 6/9 and now multiple times today. Due to the time of day and how quickly the vm reboots, we didn't notice the outages on 6/7-6/9. LS moved back to physical Win2K3 server.
davis226
#26 Posted : Monday, June 14, 2010 2:02:07 PM

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Geert....I installed 2008 R2 on a brand new physical server and added those hotfixes you indicated. Lansweeper ran for about 1 hour 10 minutes and then the server crashed with the same RPC errors.
Lansweeper
#27 Posted : Monday, June 14, 2010 2:38:21 PM

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Take a look at this one:

http://support.microsoft.com/kb/982293/en-us (10 June)

Windows 2008 R2 clearly has a lot of unfixed WMI bugs.
jasonbrink
#28 Posted : Tuesday, June 22, 2010 9:41:45 PM

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Location: MKE
I installed the 10 June hotfix as well as the previous posted hotfixes, and I'm still having major issues with my lansweeper server.

Windows 2008 Standard R2 (physical server)
SQL 2008 R2
IIS 7
Latest lansweeper

The server keeps rebooting, a few times a day, usually triggered when going to the lansweeper website.

I uninstalled lansweeper, and then tried the built-in website, and it's still rebooting a few times a day.

I'm about to go back to Windows 2003 R2 unless someone has any ideas...
davis226
#29 Posted : Thursday, June 24, 2010 8:43:10 PM

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The June 10th update failed to resolve the issue for me as well....
Lansweeper
#30 Posted : Wednesday, September 14, 2011 10:54:56 AM

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This patch solves the problem: http://support.microsoft.com/kb/2401588
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