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Post your unknown devices
joegasper
#16 Posted : Tuesday, March 09, 2010 5:01:21 PM

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Location: Gainesville, FL
Device scanning seems to have changed for me with the March 2 beta.

For example, with the first beta, for my Dell W5300dn, the Model and Vendor were correct (model = Dell Laser Printer W5300 version 55..., Vendor = Dell).

Now listed for this system: model = Lexmark Optra, Vendor = Lexmark International.

The Dell's have Lexmark internals, true. But the correct desc/vendor was being pulled previously.

Also, these models are now listing as hosts, not printers like before.

The Location, and Display name haven't changed and are correct.

Running 4.0.0.8
Lansweeper
#17 Posted : Tuesday, March 09, 2010 7:49:31 PM

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joegasper wrote:
Device scanning seems to have changed for me with the March 2 beta.

For example, with the first beta, for my Dell W5300dn, the Model and Vendor were correct (model = Dell Laser Printer W5300 version 55..., Vendor = Dell).

Now listed for this system: model = Lexmark Optra, Vendor = Lexmark International.

The Dell's have Lexmark internals, true. But the correct desc/vendor was being pulled previously.

Also, these models are now listing as hosts, not printers like before.

The Location, and Display name haven't changed and are correct.

Running 4.0.0.8

Could you post the output of the device tester please.
joegasper
#18 Posted : Tuesday, March 09, 2010 8:17:45 PM

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Location: Gainesville, FL
Lansweeper wrote:
joegasper wrote:
Device scanning seems to have changed for me with the March 2 beta.

For example, with the first beta, for my Dell W5300dn, the Model and Vendor were correct (model = Dell Laser Printer W5300 version 55..., Vendor = Dell).

Now listed for this system: model = Lexmark Optra, Vendor = Lexmark International.

The Dell's have Lexmark internals, true. But the correct desc/vendor was being pulled previously.

Also, these models are now listing as hosts, not printers like before.

The Location, and Display name haven't changed and are correct.

Running 4.0.0.8

Could you post the output of the device tester please.


10.227.155.49 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-04-00-3D-8A-9A
FTP port is closed
Telnet port is closed
SMTP port is closed
HTTP port is open
HTTP headers:
Content-Type: text/html


HTTP title:
HTTPS port is closed
SSH port 22 is closed
Device is a printer
Model: Dell Laser Printer W5300 992P135 551.019 --- Part Number ---
Displayname: prn031
Location: campus
Description: Dell Laser Printer W5300 version 55.10.87 kernel 2.4.0-test6 All-N-1
Contact: helpdesk
ObjectID: 1.3.6.1.4.1.641.1

Lansweeper
#19 Posted : Tuesday, March 09, 2010 8:19:49 PM

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Was the description changed or blank during the last scan?
joegasper
#20 Posted : Tuesday, March 09, 2010 8:40:19 PM

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Location: Gainesville, FL
Lansweeper wrote:
Was the description changed or blank during the last scan?


There was no changing of settings on the physical devices. Installed the March 2nd beta and that seems to be when the info in device database started to be different (fresh database).

Some of my HP printers were showing the correct printer model number, but now they just show as HP JetDirect in the model field. Ex:

10.5.123.22 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-12-80-49-4A-44
FTP port is open
FTP enabled
220 JD FTP Server Ready
Telnet port is open
SMTP port is closed
HTTP port is open
HTTP headers:
Content-Type: text/html
Server: HTTP/1.0
HTTP title: Hewlett Packard
HTTPS port is closed
SSH port 22 is closed
Device is a printer
Model: HP LaserJet 4000 Series
Displayname: OFANETPRNCRI006
Description: HP ETHERNET MULTI-ENVIRONMENT,ROM G.08.08,JETDIRECT,JD30,EEPROM G.08.49
ObjectID: 1.3.6.1.4.1.11.2.3.9.1
Lansweeper
#21 Posted : Tuesday, March 09, 2010 8:49:04 PM

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Could be a problem with snmp timeout or community name wrong.
joegasper
#22 Posted : Tuesday, March 09, 2010 9:31:23 PM

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With the first beta, I could see most Model types correctly, but a few of my devices only allowed "public" for the get community name. I went through all my devices and changed them to "public". Deleted all the devices, reran the scan using the new community name of "public", and all the devices looked great (that were known).
With the March 2nd beta reinstall, I just get below (I've confirmed my scan settings - spelling, case):

Type Model Vendor
Printer Dell 1815dn Samsung Electronics Co., LTD.
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP Jetdirect Hewlett-Packard
Printer HP LaserJet 1022nw Hewlett-Packard
Camera Lantronix Pronet GmbH
Host Lexmark Optra Lexmark International
Host Lexmark Optra Lexmark International
Host Lexmark Optra Lexmark International
Host Lexmark Optra Lexmark International
Host Lexmark Optra Lexmark International
Host Lexmark Optra Lexmark International


I had actual model numbers of all the printers...
joegasper
#23 Posted : Tuesday, March 09, 2010 10:15:14 PM

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Location: Gainesville, FL
In the tsysOIDlookup table, we have:
OID = 1.3.6.1.4.1.11.1, Model = HP LaserJet 1022nw

Running device tester against two of my devices, they have that same OID, but are different model printers:

10.249.18.21 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-12-80-49-4A-44
FTP port is closed
Telnet port is closed
SMTP port is closed
HTTP port is open
HTTP headers:
Transfer-Encoding: chunked
Pragma: no-cache
Cache-Control: no-cache
Content-Type: text/html; charset=UTF-8
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Server: Virata-EmWeb/R6_0_1
HTTP title: HP Color LaserJet 2820 / 10.249.18.21
HTTPS port is closed
SSH port 22 is closed
Device is a printer
Model: HP Color LaserJet 2820
Displayname: NPI21FF8C
Location: Boise, ID, USA
Description: HP Color LaserJet 2820
Contact: helpdesk
ObjectID: 1.3.6.1.4.1.11.1

10.249.18.34 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-12-80-49-4A-44
FTP port is closed
Telnet port is closed
SMTP port is closed
HTTP port is open
HTTP headers:
Transfer-Encoding: chunked
Pragma: no-cache
Cache-Control: no-cache
Content-Type: text/html
Date: Thu, 1 Jan 1970 0:0:0 GMT
Expires: Thu, 1 Jan 1970 0:0:0 GMT
Server: $ProjectRevision: 4.0.2.38 $
HTTP title: HP Color LaserJet 2600n
HTTPS port is closed
SSH port 22 is closed
Displayname: banetprn714004
Description: HP ETHERNET MULTI-ENVIRONMENT
ObjectID: 1.3.6.1.4.1.11.1

What I seen the device listing as Model for these is what is in the OID database (HP LaserJet 1022nw).

Can you do something like this to populate the devices Model?

First use the SNMP Model field, if empty then
SNMP Description field, if empty then
use the the OID table



joegasper
#24 Posted : Tuesday, March 09, 2010 10:15:49 PM

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Location: Gainesville, FL
Device is a printer
Model: KONICA MINOLTA bizhub 600
Description: KONICA MINOLTA bizhub 600
ObjectID: 1.3.6.1.4.1.18334.1.1.1.2.1.4.4.2
Lansweeper
#25 Posted : Wednesday, March 10, 2010 8:52:47 AM

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Is it possible to post a screenshot of the webpage for one of the "Host Lexmark Optra Lexmark International"
joegasper
#26 Posted : Wednesday, March 10, 2010 4:42:12 PM

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Location: Gainesville, FL
http://cid-34ab6a14a19ad...eper/not-lexmark-01.jpg
http://cid-34ab6a14a19ad...eper/not-lexmark-02.jpg

And each of their devicetest dumps:

Again, you see the different printer models with the same OID.

10.5.123.28 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-12-80-49-4A-44
FTP port is open
FTP enabled
220 prn007 Dell Laser Printer 1700n FTP Server 141.C09 ready.
Telnet port is closed
SMTP port is closed
HTTP port is open
HTTP headers:
Content-Type: text/html
HTTP title:
HTTPS port is closed
SSH port 22 is closed
Device is a printer
Model: Dell Laser Printer 1700n 380DWY5 141.C09 -- Part Number --
Displayname: prn007
Location: Campus
Description: Dell Laser Printer 1700n version 141.C09 kernel 2.4.0-test6 All-N-1
Contact: helpdesk
ObjectID: 1.3.6.1.4.1.641.1


10.227.155.49 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-04-00-3D-8A-9A
FTP port is closed
Telnet port is closed
SMTP port is closed
HTTP port is open
HTTP headers:
Content-Type: text/html
HTTP title:
HTTPS port is closed
SSH port 22 is closed
Device is a printer
Model: Dell Laser Printer W5300 992P135 551.019 --- Part Number ---
Displayname: prn031
Location: Campus
Description: Dell Laser Printer W5300 version 55.10.87 kernel 2.4.0-test6 All-N-1
Contact: helpdesk
ObjectID: 1.3.6.1.4.1.641.1

joegasper
#27 Posted : Wednesday, March 10, 2010 5:27:23 PM

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Posts: 78
Location: Gainesville, FL
Not sure you can do better on this one. It's an external HP JetDirect (USB connection). Mine is connected to a Dymo LabelWriter 400 Turbo as the JetDirect web interface shows. But smnp/http headers don't help.

http://cid-34ab6a14a19ad...r-but-label-printer.jpg

10.227.155.29 Ping OK
SMTP port is closed
SNMP Active
MAC address: 00-01-E6-92-D1-40
FTP port is closed
Telnet port is open
SMTP port is closed
HTTP port is open
HTTP error: The operation has timed out
HTTP headers:
HTTPS port is closed
SSH port 22 is closed
Displayname: prn013
Location: Campus
Description: HP ETHERNET MULTI-ENVIRONMENT,ROM M.22.01,JETDIRECT,JD89,EEPROM M.24.06,CIDATE 10/17/2002
Contact: helpdesk
ObjectID: 1.3.6.1.4.1.11.2.3.9.1
Ponchohobono
#28 Posted : Thursday, March 11, 2010 4:12:33 PM

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1.3.6.1.4.1.641.1 Printer Lexmark Optra Lexmark International (This is a Lexmark Optra T614.)
1.3.6.1.4.1.1723.2.1.3 Network device Lantronix Pronet GmbH (This is a Lantronix Serial to Ethernet adapter.)
1.3.6.1.4.1.2385.3.1.51.1.5 Printer MX-M550N SHARP Corporation
1.3.6.1.4.1.1663.1.1.1.1.24 Fibre switch SB5600-08A G Ancor Communications (This is a QLogix SANbox fiber channel switch.)

I also had the DRAC from a Dell show up as a network device instead of a Remote Access Controller. It doesn't show up on the Device: Unique SNMP OID report. Let me know if you would liek any further details on it.
joegasper
#29 Posted : Friday, March 12, 2010 10:20:22 PM

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Location: Gainesville, FL
@Ponchohobono

Actually your:
1.3.6.1.4.1.641.1 Printer Lexmark Optra Lexmark International (This is a Lexmark Optra T614.)
is really a:
Dell Laser Printer 1700n
no wait it's really a:
Dell Laser Printer W5300

It's not a Lansweeper issue (may be one to deal with), but some of these devices are using the same OID values (see my earlier post on this thread a couple up).

Lansweeper with the latest build looks like they are pulling secondary values for these devices as now for me the Device Model is at least showing correctly (yeah!):

http://cid-34ab6a14a19ad...sweeper/same-OID-02.jpg
http://cid-34ab6a14a19ad...showing-device-type.jpg

They still show up as Hosts, not Printers, and the Vendor can be wrong. Trying to figure out where to help at this point.

Ponchohobono
#30 Posted : Friday, March 12, 2010 11:47:04 PM

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1.3.6.1.4.1.10418.3.1.15 KVM switch 4161DS Avocent Corporation

@joegasper
I went & double checked & those really are Lexmark printers. They are not the Dell rebranded ones.
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