I'm wondering if there is a way to view which users submit the most tickets. For instance, if we were trying to see which users are "problem children" and even to see which users have never submitted a ticket before.Any insight on this would be great...

Okay, two-fold question here. I'm trying to implement a custom ticket field for a "best time to reach you". Sounds simple but not many are happy with the time sliders as they use military time. Can that be changed?Also, another issue for combobox, or...