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msteinblock
Engaged Sweeper
since ‎09-29-2015
‎07-11-2022

User Statistics

  • 5 Posts
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

Enabling HTTPS and Lets Encrypt

06-26-2018
I am looking at enabling https and using a certificate from Lets Encrypt. Anyone else try this yet?

Ticket response time

02-15-2017
Is anyone aware of any good reports that would show initial response times for tickets? Or, is it even possible to calculate? The reports available for the helpdesk are pretty minimal. I would like to start get some statistics back out of the tic...

Open/Closed tickets

03-31-2016
Looking for a report to show the number of tickets opened and closed each month. (obviously for the beta with tickets) I have a couple reports that are close but they are incorrect when I manually count to verify.Thanks!Matthew

Run as administrator

11-30-2015
Looking for some ideas on how best to work with lansweeper action permissions. Best practice says we are not to use our PCs as administrator, yet to use lansweeper effectively we need those admin permissions. This has been a mild issue until now a...