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cojast
Engaged Sweeper III
Since installing Lansweeper 5.3 on our setup i am now getting an issue where the scanning stops responding about once a day and i get a whole bunch of queued up devices that will not scan. Any have any idea what the cause or fix is?

I have tried every version of 5.3 that has been released with no luck.

1 ACCEPTED SOLUTION
Susan_A
Lansweeper Alumni
Didn't hear back from the customer, so we'll consider this resolved. We are still unable to reproduce the issue ourselves.

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4 REPLIES 4
Susan_A
Lansweeper Alumni
Didn't hear back from the customer, so we'll consider this resolved. We are still unable to reproduce the issue ourselves.
Susan_A
Lansweeper Alumni
Unable to reproduce the issue so far. Waiting for a debug log from the user.
Daniel_B
Lansweeper Alumni
We received the errorlog and try to reproduce the issue, but it may take some time. Your installation is in Freeware mode, which only allows to use LsClient as scanning method.
Michael_V
Champion Sweeper III
Please contact support@lansweeper.com and provide your errorlog file.