cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cboone
Engaged Sweeper
Some way to keep track of, and report on asset repair service would be great. Could be simple like date of service, problem, resolution, time expended, and parts cost.
1 ACCEPTED SOLUTION
Susan_A
Lansweeper Alumni
Our upcoming help desk will be ideal for this. You'll be able to:
  • Create a "repair service" ticket type.
  • Configure custom fields for that specific ticket type.
  • When a repair is needed, create a ticket, fill in the required fields and attach the related asset.

If you have not already done so, contact support@lansweeper.com to be added to our help desk beta testers.

View solution in original post

1 REPLY 1
Susan_A
Lansweeper Alumni
Our upcoming help desk will be ideal for this. You'll be able to:
  • Create a "repair service" ticket type.
  • Configure custom fields for that specific ticket type.
  • When a repair is needed, create a ticket, fill in the required fields and attach the related asset.

If you have not already done so, contact support@lansweeper.com to be added to our help desk beta testers.