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- Re: rescan asset not using mapped credentials
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‎09-02-2015 11:44 AM
We scan several domains with mapped credentials and the scheduled IP Address Range Scanning option.
When we want to re-scan an asset from the asset page or report page the scan is performed with the Global account instead of the mapped credentials.
Is this a bug or did i make a mistake in the config ?
If you need more info please let me know.
Greetings Barry
When we want to re-scan an asset from the asset page or report page the scan is performed with the Global account instead of the mapped credentials.
Is this a bug or did i make a mistake in the config ?
If you need more info please let me know.
Greetings Barry
Solved! Go to Solution.
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‎09-03-2015 04:24 PM
Thank you, we received your mail. The mapping of credentials seems to be ok. The "Access denied" message can sometimes be caused as well through firewall issues. In order to perform WMI scans, port 135/TCP and the dynamic port range (49152-65535 on Windows Vista and more recent OS versions) need to be open between your scanning server and scanned computers. Possibly this range is blocked and therefore Lansweeper can't connect.
If you can't open that range, you could either configure a fixed WMI port on all affected target computers or scan them with LsPush. This is a small executable which scans the computer and sends the result back to your Lansweeper server using direct server connection (port 9524/TCP by default), file share or mail. You can find details here. It is possible to configure a scheduled task for running LsPush and deploy it via group policy.
Other possible causes of an "Access denied" message are explained in this KB article.
If you can't open that range, you could either configure a fixed WMI port on all affected target computers or scan them with LsPush. This is a small executable which scans the computer and sends the result back to your Lansweeper server using direct server connection (port 9524/TCP by default), file share or mail. You can find details here. It is possible to configure a scheduled task for running LsPush and deploy it via group policy.
Other possible causes of an "Access denied" message are explained in this KB article.
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‎09-03-2015 04:24 PM
Thank you, we received your mail. The mapping of credentials seems to be ok. The "Access denied" message can sometimes be caused as well through firewall issues. In order to perform WMI scans, port 135/TCP and the dynamic port range (49152-65535 on Windows Vista and more recent OS versions) need to be open between your scanning server and scanned computers. Possibly this range is blocked and therefore Lansweeper can't connect.
If you can't open that range, you could either configure a fixed WMI port on all affected target computers or scan them with LsPush. This is a small executable which scans the computer and sends the result back to your Lansweeper server using direct server connection (port 9524/TCP by default), file share or mail. You can find details here. It is possible to configure a scheduled task for running LsPush and deploy it via group policy.
Other possible causes of an "Access denied" message are explained in this KB article.
If you can't open that range, you could either configure a fixed WMI port on all affected target computers or scan them with LsPush. This is a small executable which scans the computer and sends the result back to your Lansweeper server using direct server connection (port 9524/TCP by default), file share or mail. You can find details here. It is possible to configure a scheduled task for running LsPush and deploy it via group policy.
Other possible causes of an "Access denied" message are explained in this KB article.
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‎09-02-2015 02:53 PM
It should use the mapped credentials, please send us screenshots of your configuration/asset page. Support@lansweeper.com
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‎09-03-2015 09:58 AM
Michael.V wrote:
It should use the mapped credentials, please send us screenshots of your configuration/asset page. Support@lansweeper.com
you got mail...
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